Gain practical tools to manage all aspects of the product life cycle, including go-to-market strategies and product performance measurements. Understand the varying role of a Product Manager, the Product Lifecycle and how it applies to every product
- Create a product and feature roadmap.
- Understand the difference between Agile and Waterfall development
- Learn how to communicate effectively with engineers, designers and executives in a way they will appreciate and understand.
Marketing professionals are challenged to remain current and competitive in a space packed with new talent and emerging competition. Our Digital Marketing courses will prepare you with the fundamental knowledge, skills, and strategies you need to be successful.
- Create and analyze an effective advertising campaign for your target audience
- Digital marketing techniques (Search engine optimization, email marketing, pay per click) and learn how to integrate these techniques
Become an expert in customer service and polish your professional communication skills with this track. In this track, you'll learn
- The basics of customer service.
- How to focus on the customer to understand their expectations to help you improve their experience of your business.
- How to deal with stress and constructively interact with clients on the telephone to handle complaints.
Become an expert in customer service and polish your professional communication skills with this track. In this track, you'll learn
- The basics of customer service.
- How to focus on the customer to understand their expectations to help you improve their experience of your business.
- How to deal with stress and constructively interact with clients on the telephone to handle complaints.